Most Textr eSIMs configure APN settings automatically. However, if your eSIM isn't connecting to mobile data, you may need to check or update your APN settings manually. Follow this guide to set up or change your APN on iPhone, Samsung Galaxy, or Google Pixel devices.
What is an APN?
APN (Access Point Name) is a setting that enables your device to access mobile data through your eSIM. Most Textr eSIMs configure APN settings automatically, but manual setup may be needed if mobile data isn't working.
Before you begin:
Make sure your eSIM is installed and enabled on your device.
Select your eSIM as the preferred line for mobile data.
Turn on Data Roaming for your eSIM if required by your plan.
Have the correct APN information for your eSIM ready.
How to Set Up APN on iPhone (iOS)
Open Settings on your iPhone.
Tap Cellular (or Mobile Data).
Select your eSIM under SIMs or Cellular Plans.
Tap Cellular Data Network (or Mobile Data Network).
Under Cellular Data, enter the APN provided for your eSIM in the APN field.
Leave the Username and Password fields blank.
Return to the previous screen. Your changes should be saved automatically.
Turn Airplane Mode on and off, or restart your iPhone to refresh the connection.
How to Set Up APN on Samsung Galaxy
Open Settings on your Samsung Galaxy device.
Tap Connections.
Select Mobile networks.
Tap Access Point Names.
Tap Add or the + icon to create a new APN.
Enter the following information:
Name: Textr eSIM
APN: Enter the APN provided for your eSIM.
Username / Password: Leave blank.
Other fields: Keep the default values.
Tap the three-dot menu in the upper-right corner and select Save.
Select the newly created APN to activate it.
Turn Airplane Mode on and off, or restart your device.
How to Set Up APN on Google Pixel
Open Settings on your Google Pixel.
Tap Network & internet.
Select SIMs and choose your eSIM. On some Android versions, you may need to select Internet, then tap the settings icon next to your eSIM.
Scroll down and tap Access Point Names.
Tap the + icon to add a new APN, or select an existing APN to edit.
Enter the following information:
Name: Textr eSIM
APN: Enter the APN provided for your eSIM.
Username / Password: Leave blank.
Other fields: Keep the default values.
Tap the three-dot menu and select Save.
Select your new APN from the list.
Turn Airplane Mode on and off, or restart your Pixel to refresh the connection.
Note: Menu names and steps may vary slightly depending on your device model and Android version.
What If Mobile Data Still Doesn't Work?
If you've updated your APN settings but still can't connect to the internet, try the following:
Double-check your APN: Make sure the APN matches the information provided for your eSIM, with no extra spaces or typing errors.
Check your mobile data settings: Confirm that your eSIM is enabled and selected for mobile data.
Enable Data Roaming: Make sure Data Roaming is enabled for you eSIM if your plan requires it.
Toggle Airplane Mode: Turn Airplane Mode on, wait a few seconds, and turn it off again.
Restart your device: This can help your phone reconnect to the mobile network.
Check your network connection: Make sure you're in an area with coverage and your device is connected to a supported mobile network.
If the issue persists, contact esim.support@textrapp.com for further assistance.
Frequently Asked Questions
Do I always need to set up the APN manually?
No. Most Textr eSIMs configure APN settings automatically. You only need to make changes if your eSIM instructions require manual configuration or you're having trouble connecting to mobile data.
Where can I find the correct APN for my Textr eSIM?
APN settings may vary depending on your eSIM plan and network provider. If you're unsure which APN to use, please contact us at esim.support@textrapp.com for assistance.
Do I need to restart my phone after changing the APN?
Yes, we recommend restarting your device or toggling Airplane Mode on and off after saving your APN settings to ensure the changes take effect.
